ONE80 LIFESTYLE RETURN POLICY

 

RETURNS/EXCHANGES/REFUNDS 

EFFECTIVE January 1st 2024

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. However, we will honor all return policy/rules if any mistakes were made on behalf of the company.

If the product you received is deemed defective your order is eligible for a refund. 

We thank you for understanding this policy!

I RECEIVED A DEFECTIVE / WRONG PRODUCT

We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at info.One80LIFESTYLE@gmail.com to notify us of the mix up. Please include your order number, name, and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color, and size. Please attach picture(s) of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.

If you received a defective product all wrong orders we sent out will be corrected as soon as possible.

COLOR DISCLAIMER

Due to variation in monitor settings, One80 LIFESTYLE (in association with ReleaseTheZeal LLC), makes no guarantees regarding color matches of product.

Note that like-named colors used by various apparel manufacturers/brands/styles (i.e. Camouflage, Tan/Sand, Navy, Navy Blue, Dark Navy, etc.) are not necessarily an exact shade match to each other or to any of the One80 LIFESTYLE thread guide options.

Fabric colors represented on computer monitors may vary due to variations in computer screens, resolution, color, tone or any other display settings.

I FORGOT TO USE MY DISCOUNT CODE

Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code. 

Only ONE discount code may be applied per order.

This applies to Free Shipping discount codes. 

I RECEIVED A SUSPICIOUS DM ASKING FOR PERSONAL INFORMATION, IS THIS LEGITIMATE?

Below is a list of all of our verified and affiliated pages on Instagram for this brand:

Instagram: @one80_lifestyle and/or @ReleaseTheZeal 

TikTok: @one80lifestyle and/or @ReleaseTheZeal 

Facebook: ReleaseTheZeal

If any page other than those listed are tagging you saying you've won a giveaway, etc. it is a scam. We do NOT do cash giveaways! Any page posing as One80 LIFESTYLE, ReleaseTheZeal, or ReleaseTheZeal LLC asking for any personal information including cash app or bank account info through DM is a scam. Please do NOT respond! 

Is my One80 LIFESTYLE shirt men's or women's sizing?

One80 LIFESTYLE sizes are unisex and/or women's cut sizing unless otherwise specified in online store.

 

PRICE CHANGES

Prices for our products are subject to change without notice. The price your order was purchased and confirmed for is final. Prices will not be retroactively adjusted. 

IF GRANTED A REFUND, WHERE WILL THE FUNDS GO?

Refunds are sent to the original form of payment. If you no longer have the original payment method, you will be responsible to reach out to your financial institution.